Sending
What is the delivery time?
Mainland Spain and the Balearic Islands. The delivery time to your home is from 1 to 3 working days (Monday to Friday during business hours) for national deliveries in the peninsula, except for the Balearic and Canary Islands, in these territories the delivery time will be from 3 to 5 working days. No deliveries are made on weekends and public holidays.
European Union. The delivery time to your home is 5 to 8 working days (Monday to Friday during working hours) for deliveries within the European Union.
No deliveries are made on weekends and public holidays.
The delivery time indicated is for all items in the web shop, with the exception of made-to-measure, made-to-order and out-of-stock products, whose delivery time will depend on the type of product.
Large and particularly delicate items will be delivered by door-to-door carrier to ensure delivery in optimal conditions.
What are the costs ofshipping?
Shipping costs will vary according to the volumetric weight of the item(s) shipped.
Returns
What is the repayment period?
If for any reason you are not satisfied with your order, you have 14 working days from the date of receipt to return it.
How do I make a return?
The first step is to contact us by email at hola@lacalifornie.es so that we can provide you with the address to which you should return the products. The products must be returned in the same condition in which they were delivered and in their original packaging. It is important that the products are perfectly packed together with a copy of the delivery note.
We will send the transport company to the requested pick-up address.
Once we have received the items and checked that the above conditions have been met, we will send a voucher to an email address indicated by the customer, with the amount of the product, discounting the return costs.
Return shipment costs shall be borne by the customer (including promotions and offers) except in the case of broken items or unless, by mistake, the wrong item arrives, in which case La Californie shall bear the cost of collection.
Made-to-measure products, custom orders and textile furniture (tables, chairs, armchairs, sofas or any type of upholstered seating, etc.) cannot be exchanged or returned.