Privacy policy

Personal Data Protection Policy

In accordance with data protection regulations, we inform you that the personal data you provide us with through this website will be included in a personal data file for which Errokería S.L. (hereinafter "La Californie") is responsible. (hereinafter "La Californie") with registered office at calle Condes del Val 18, 28036, Madrid, and with Tax Identification Code B85889855 for the following purposes: (i) the sending of information necessary for the resolution of your questions and suggestions; (ii) management of your request, preparation of the order and its dispatch; (iii) economic and accounting, fiscal or administrative management; (iv) statistical purposes; (v) sending commercial communications, including electronic ones, or any other type of promotion by La Californie; as well as (vi) analysis of internet browsing data.

With regard to the sending of commercial communications from La Californie, they shall only be sent if you have given your express consent by ticking the box provided for this purpose.

La Californie also informs you of the possible placement of cookies during browsing, so that when browsing the website, it may automatically recognise, among other things, possible browsing data. The use of cookies will be for the purposes of maintaining the browsing session, as a means of identifying the user or for statistical purposes such as, for example, determining the frequency of visits, which sections and contents are most visited, etc.

Your data will be kept for the period necessary to comply with all legal and fiscal obligations that may arise from the relationship with La Californie. Once the statute of limitations for such liabilities has expired, La Californie shall delete all your personal data.

You guarantee that the data provided are true, accurate, complete and up to date, and you shall be liable for any direct or indirect loss or damage that may arise as a result of failure to comply with this obligation. In the event that the data provided belong to a third party, you guarantee that you have informed said third party of the aspects contained in this document and obtained their authorisation to provide their data for the aforementioned purposes.

In response to La Californie's concern to guarantee the security and confidentiality of your data, the required levels of security have been adopted and the technical means at its disposal have been installed to prevent the loss, misuse, alteration, unauthorised access and theft of the personal data provided through this website.

To exercise your rights of access, rectification, cancellation, opposition and portability of your personal data, you can send a request by e-mail to hola@lacalifornie.es or by post by sending a letter to Conde de Aranda 5, Bajo derecha, 28001, Madrid, with the reference "Data Protection".

Legal Notice

Errokería S.L. (hereinafter La Californie), with registered office at calle Condes del Val 18, 28036, Madrid, and tax identification number B85889855 is the owner of the portal www.lacalifornie.es (hereinafter the Portal) and makes it available to Internet users (hereinafter the User or Users as appropriate), in order to provide information on its products and related promotions, as well as to enable the provision of different services through the Portal (registration of Users, receipt of newsletters and online shopping).

La Californie may, at any time and without prior notice, modify these Conditions of Use by publishing these modifications on the Website so that Users are aware of them.

The prices shown on the screen are those in force, unless there is a typing error; they are in euros and include VAT.

La Californie currently only delivers to the Peninsula, the Canary Islands, the Balearic Islands and the European Union, so if the user selects delivery as the method of receipt of the order, he/she will have to enter an address in the form that is within this area.

It is the user's responsibility to enter the discount codes to benefit from any promotions that may be available on the website and any discount vouchers that the user may have. La Californie shall not be obliged to reimburse the amount of the discount if the user does not enter the code. La Californie undertakes to make promotional codes visible to the user.

Accepted payment methods
Accepted methods of payment are credit/debit card or bank transfer. In the case of bank transfer, the customer will have a period of 2 working days to make the payment. If the bank transfer is not received within this period, the order will be cancelled.

Legislation and jurisdiction
These general terms and conditions shall be interpreted in accordance with the relevant legislation in force in Spain, which shall apply subsidiarily in all matters not covered by these terms and conditions.

La Californie's liability
La Californie shall not be held liable for any damages that may arise from, by way of example but not limited to

Inferences, omissions, interruptions, computer viruses, breakdowns and/or disconnections in the operational functioning of this electronic system or in Users' computer apparatus and equipment, caused by reasons beyond the control of La Californie, which prevent or delay the placing of orders or browsing the Portal; Delays or blockages in use caused by deficiencies or overloading of the Internet or other electronic systems.

That may be caused by third parties by means of unlawful interference beyond the control of the Portal and not attributable to La Californie;

The impossibility of providing the Service or allowing access for reasons not attributable to La Californie, due to the User, third parties or force majeure.

User's obligations

In general, the user undertakes to comply with the conditions of use, as well as to comply with the special warnings or instructions for use contained therein or on the Portal and to always act in accordance with the Law, good customs and the requirements of good faith, using the diligence appropriate to the nature of the service he or she enjoys, refraining from using the Portal in any way that may prevent, damage or deteriorate its normal operation, the property or rights of La Californie, other Users or, in general, any third party.

Specifically, and without this implying any restriction to the obligation assumed by the User in general in accordance with the above, the user undertakes, when using the Portal, as well as when purchasing products from the online shop, to:

In the event of registration, the user undertakes to truthfully provide the data provided and to keep them up to date.

Not to enter, store or disseminate on or from the Portal, any information or material that is defamatory, libellous, obscene, threatening, xenophobic, incites violence or discrimination on grounds of race, sex, ideology, religion or in any way violates the form, public order, fundamental rights, public freedoms, honour, privacy or the image of third parties and, in general, current legislation.

Not to introduce, store or disseminate through the Portal any computer programme, data, virus, code, hardware or telecommunications equipment or any other electronic or physical instrument or device that may cause damage to the Portal, to any of the Services, or to any of the equipment, systems or networks of La Californie, of any User, or in general of any third party, or that in any other way is capable of causing them any type of alteration or preventing the normal operation of the same.

To properly safeguard their user name and password, as identifying and enabling elements for access to the purchase of products, undertaking not to cede their use or allow access to them to third parties, assuming responsibility for any damages that may arise from their improper use. Likewise, the user undertakes to inform La Californie as soon as possible of any loss or theft, as well as any risk of access to the user name and/or password by a third party.

Not to use false identities or impersonate the identity of others when using the Portal or when using or purchasing any of the Products, including the use of passwords or access codes of third parties or in any other way.

Not to destroy, alter, render useless or damage the data, information, programmes or electronic documents belonging to La Californie or third parties.

Not to enter, store or disseminate through the Portal any content that infringes the intellectual or industrial property rights or business secrets of third parties, or in general any content that it does not hold, in accordance with the law, the right to make available to third parties.

Not to use La Californie's images for commercial purposes of any kind.

Photographs of La Californie products have been created exclusively for use in this online shop and may not be used on other e-commerce sites without prior authorisation from La Californie.